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A modern portal aimed to saving the time of the citizens through the development of E-services. Launch a platform to get all the city's administrative services in one place

The E-services portal is a unique platform that
allows you to generate documents online, that’s why citizens and city council units spend a minimum of time without personal contact with each other.
For example, it takes only a few minutes to issue an electronic family membership certificate. This service was Kharkiv's first global step to E-governance.

The project was launched on June 1, 2018.
As for July 25, 2019 we have the following metrics:

- more than 626,000 certificates have been generated online
- 70,6% without the applicant’s participation
- 1530 professionals have joined the portal in various fields of service provision since its launch
- there are 77 places of offline reception in Kharkiv every day
All this simplifies the work of professionals every day and saves time for users.

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Functional and easy-to-use E-services portal saves time by investing in your favorite activities

Thanks to secure data exchange system, local authorities can obtain a certificate of family composition directly through the E-portal, which eliminates the need to print out and present such a certificate when receiving social services, applying for housing accounting or sale of the apartment.

On the site you will also find the addresses of 11 Administrative Services Centers and 66 departments of the utility company “Zhilkomservis”, where the owners, co-owners and renters of the respective housing can still obtain a paper copy.


Pavel Makarenko | CEO "Maincode" - Coordinates project participantsDaniel Semenov | CEO "Maincode" - Manages team processesIhor Duniakov | РM - Unites everyone on the path to a common goal
Team of "Kharkiv Data Center":Elena Gritsenko | Deputy Director of "Kharkiv Data Center" - Gathered all togetherNikita Myasin | 1st Engineer - Improves product every daySergey Pogorelov | 1st Category Engineer - Encrypted the entire siteMaxim Shchebunyayev | Category 1 Engineer - Deliberately breaks down to do better
Team of Department of Registration and Digital Development of Kharkiv City Council:Galina Litvinets | Head of e-Government Office - MVP in e-Government OfficeBohdan Gladkyh | Head of Electronic Services Implementation Unit - Introduces new electronic servicesIgor Panchenko | Head of Analytics and Innovation Development - Invents new electronic services

Ihor Duniakov